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What Is Acoustic Fence?

What Is Acoustic Fence?

Have you ever had a conference call or phone call which has been interrupted by co-workers’ chatter, loud machinery, or even barking dogs in the background? Have you ever been a recipient to a call which has caused you frustration due to not being able to hear what the other person is saying? How about having the ability to automatically reduce background noises during a call?

Polycom Acoustic Fence technology does just that!

Here at TXI Telecoms, we proudly offer tailored telecoms solutions that bring you the best technology available, and constantly receive great feedback about Polycom Acoustic Fence. It keeps business conversations free from extraneous noises, using advanced echo cancellation techniques to “cancel out” all soundwaves except the actual speaker’s voice.

Polycom Acoustic Fence uses multiple microphones to create a virtual “audio fence” so that sounds from “outside of the fence” are blocked from being heard by remote participants. The end result reduces and allows remote callers to hear and focus on the meeting at hand. We’re a busy office at TXI Telecoms, and use it across our building.

It is perfect for receptionists that frequently handle phone calls and in-office visitors simultaneously, contact center agents that work within close proximity to other agents, or anyone that uses the phone in an inherently noisy environment. The Polycom Acoustic Fence is a great way to increase productivity too, repeating yourself can be frustrating and time costly.

It’s very clever in the way it uses algorithms to detect and block noise, eliminating unwanted background noise – such as peripheral conversations or printer rattle – by matching the sound level between the VVX phone’s speakerphone microphone on the one hand, and the handset (or headset) microphone on the other. You really don’t have to worry about other information being picked up or overhead during your phone call, along with your own conversation remaining clear and crisp to the recipient. It’s extremely innovative and at TXI Telecoms, allows us to deliver technology that is ahead of the telecoms market.

If you’d like to discover more about Polycom Acoustic Fence, visit our contact us page!